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We're based in lovely Frome in Somerset, UK!
It can take up to five working days for us to get our orders ready to be dispatched. Once it's been sent out, you'll receive a shipping confirmation email with a tracking number, so you can keep an eye on your parcel's progress.
Once your order has been dispatched, you should receive a shipping confirmation email with a tracking link, so you can keep an eye on your parcel's progress. If something doesn't look quite right, please get in touch via our contact form, or email us at firstname.lastname@example.org with your order number.
We're still shipping to the Republic of Ireland, and for orders under €150 you shouldn't encounter any customs charges. If you'd like to shop in euros, just scroll right to the bottom of our page, and you can change the currency in the drop-down menu.